Before becoming a product person, I studied microbiology and cell science in college (quite a transition, I know). As a result, I’ve always been intrigued by the concept of a catalyst. In science, a catalyst is an object that increases the frequency of successful collisions in a reaction and lowers... Read More

ChatGPT can be a valuable productivity improvement tool for product managers when we understand what it excels at and keep its limitations in mind. Read More

We’ve talked a great deal recently about the importance of having an InnovationOps approach to drive innovation at scale. Such an approach seamlessly connects people, processes and the innovation jobs they do, making innovation predictable and repeatable. The result is an environment promoting... Read More

The discovery phase of the innovation is exciting, as it brings forth ideas that, if nurtured correctly, bloom into everything from incremental improvements to transformative products and businesses. In short, it represents the innovation timeline's ‘anything’s possible’ period. On the outside,... Read More

So, you’ve defined your user needs and you've turned them into feature and product ideas. But now you’re struggling to prioritize which to develop — we get that. Read More

Former professional poker player Annie Duke once said, "Poker players taught me to understand what a bet really is: a decision about an uncertain future.” This insight extends beyond the felt and has long resonated with me as a guidepost for corporate investments, and, more specifically, to my area... Read More

Let’s set the scene. You’ve spent the past few weeks chatting with users, doing market research and identifying potential needs. You’ve got sticky notes from floor to ceiling and documents upon documents of notes detailing pain points, problems and goals. Read More

What does a sustainable supply chain look like? Read More

Over the last 30 years, I have held the title of product manager, director of product management, and Chief Product Officer in different software, hardware, and services businesses. About 12 years ago, I began my martial arts journey, learning a style of kung fu called Eagle Claw. Kung fu, also... Read More

In 2012, Google announced Google Glass, its futuristic voice- and motion-controlled smart glasses that display information directly in its user’s field of vision when they need it. With this product, they’d hoped to create the next revolutionary hardware platform. But when the product was released... Read More