In part one of this two-part series on corporate memory, we defined what corporate memory is, why it is important and provided some examples of sources for it. Let's discuss for a moment a rather worrisome aspect of corporate memory: memory loss. Read More

Recently we found ourselves looking at a seldom used feature in our product and discussing if we should change the way that it worked. It was a feature of our product that had existed for at least fifteen years. Some of us felt it was not working correctly and others thought it was working just... Read More