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WELLSPRING ACCOLADE USER GROUP 2025

“The Innovation Renaissance: Reimagining Innovation for Growth”

 

Boston


October 23rd 09:00 - 24th 12:00*

*1:1s available by request October 22nd
 

Event Overview

We are thrilled to be bringing back our in-person Accolade User Group events. Join us for “The Innovation Renaissance: Reimagining Innovation for Growth.”

For our North America customers, this will be happening October 22nd – 24th at the Omni Boston Hotel at the Seaport.

The event will be built around real innovation stories, and you’ll connect with peers, share ideas, and leave with super useful tools and insight you can put to use immediately. 

What to expect: 

  • Customer stories and customer-led working sessions
  • Hands-on AI demos and prompt kits
  • Breakouts to help you walk away with an actionable plan
  • Tools you can use right away 

Whether you’re just starting your Accolade journey or leading a global portfolio, our User Group events will help you scale impact, accelerate innovation, and connect with your fellow industry peers. 

The conference is free to attend. Reserve your spot and spend a few days connecting, sharing, and exploring what’s next in Innovation Management. 

 

Our Speakers

We are working on finalizing the lineup of speakers; stay tuned for details.

Amsterdam Location

Omni Boston at the Seaport


Hotel booking link: ADD IN

450 Summer Street, Boston, MA 02210

Amsterdam Location

Omni Boston at the Seaport


Hotel booking link: ADD IN

450 Summer Street, Boston, MA 02210

Boston Schedule

 

  • Wednesday, Oct 22nd
  • Thursday, Oct 23rd
  • Thursday, Oct 24th
  • Friday, October 31st

12:00 - 16:00

Optional 1:1 Meetings

All Day

All Day Sessions and Breakouts with Breakfast and Lunch followed by a Networking Special Evening Event

Breakout Sessions focused on Innovation, Adoption, Change, and Scaling

Breakfast

08:30 – apx 11:30

Additional breakouts, along with ways to take home what you learned, and a customer spotlight session 

8:00AM - 12:00PM

Additional 1:1 Meetings (if needed)

If you're unable to meet with our team on October 29th or 30th, we’ve set aside additional time on Friday for meetings before departure.

Boston Location

nHow Amsterdam RAI, Amsterdam, The Netherlands


Hotel booking link: ADD IN

Europaboulevard 2b 1078 RV Amsterdam

Our Speakers At The Event

We’re grateful to the colleagues who have generously offered their time to share their expertise and perspectives at this year’s North America User Group. Their insights will help spark valuable conversations and practical takeaways for everyone attending.

More Speakers Are In the Works and Will Be Posted Soon

 

Dave MacAdam
TOUCH
Dave MacAdam Director, Portfolio Management at Novelis 
Dave MacAdam Director, Portfolio Management at Novelis

Featured Client Presentations

From Project Management to Enterprise Value: Accolade’s Evolution at Hershey

Terry Finch, Manager, Portfolio Operations, The Hershey Company

Hershey, the iconic candy and snacking company, has long been a leader in managing effective product innovation processes. In recent years, Hershey has built additional capabilities, optimizing their investments to create and unlock growth across the enterprise. In this talk, Terry Finch will cover their lessons learned in building on a solid process foundation to expand in:

- Integrating front-end technology & concept development into the enterprise innovation process

- Employing Resource Planning and Resource Management best practices across the enterprise

- Ensuring product & portfolio management data in Accolade supports strategic prioritization globally

Beyond the Launch: Mastering Innovation Adoption and Engagement

Tim Parsons and Melissa Stock, Tate & Lyle

Tate & Lyle is a leading global food and beverage supplier which inherited an Accolade-supported innovation program through its merger with CP Kelco. During M&A integration, they faced a double-barreled user adoption challenge: not just defining and reinforcing global process standards, but also harmonizing two innovation cultures into one high-performance engine. Tim Parsons and Melissa Stock will share their experience, including:

  • - Approaching innovation process design for both innovation’s needs (fit-to-purpose) and IT / operational needs (scalable and supportable).
  • - How fast is too fast? Pacing internal training sessions to drive the highest retention and usage uplift.
  • - Phased change management that involves users in the process, giving them ownership and agency in mastering the use of Accolade.
Strategic Links: Integrating our Global Innovation Agenda

Dave MacAdam, Novelis

Novelis, a worldwide leader in aluminum rolling and recycling, has spent years using Accolade to manage their Stage Gates with rigor, as well as Integrated Roadmapping and Portfolio Optimization. Yet they have still recognized that their innovation programs could be tighter operationally, drive more strategic impact, and be more responsive to external change. Now they are driving a renewed focus on strategic linkages, in which the company is working to architect a “single agenda” view of interlinked innovation activities across the company. We’ll hear from Dave MacAdam about:

  • - How to link interdependent projects functionally, within the guts of the organization, to empower responsive team prioritization
  • - How to maintain real-time innovation program and project information that drives dynamic decision-making
  • - How to use this interconnected web of up-to-date information to get an accurate global picture of innovation’s value to the business
  • - How to build a deeply multi-functional approach to innovation coordination and pipeline execution
Top-Down and Bottom-Up: LYB’s Journey toward Innovation Maturity

Kiersten Dailey, LyondellBasell

LyondellBasell is one of the world’s largest producers of polymers and plastics and has been leveraging Accolade for more than a decade. Along the way, they’ve learned the importance of driving innovation success from both a strategic perspective (top-down) and from a grassroots perspective (bottom-up). Kiersten Dailey will share pro tips on how to make these efforts meet in the middle, including:

  • - How to drive your organization to adopt a strategic innovation process and embed it into the cultural fabric
  • - How to help portfolio owners, project leaders, and project team members all develop an “ownership mentality”
  • - How to connect innovation data with data from other systems and functions to create a true “business system” for innovation
  • - How to evolve the innovation process and programs as the world changes – in the business, in the market, and across the organization

Event Schedule

The Accolade User Group features a full lineup of customer-led sessions, hands-on discussions, and dedicated time for peer connections. Keep checking back for more updates along the way!

  • Wednesday, October 22nd
  • Thursday, October 23rd
  • Friday, October 24th

12:00 – 4:00

1:1 Meetings as needed

7:00 - 8:00

Breakfast

8:00 – 10:00

Company Overview, Updates, and a Keynote Speaker

10:15 – 5:00

Customer-led sessions, panels, and roundtables, more product insights and demos, networking, and more

6:30 PM – 10:30

Cheers Beacon Hill,
84 Beacon Street, Boston, MA

Special Evening Event

Pull up a barstool and channel your inner Norm, because the Wellspring User Forum is taking over Cheers Boston for an evening full of laughter, nostalgia, and good old-fashioned Boston charm, on the iconic set where TV history was poured by the pint!

7:00 – 8:00

Breakfast

8:00 – 12:00

Customer Led Sessions, Additional Roundtables focused on AI, hands-on health checks, actionable insights you can take back to your organization, product fair, networking and more (we will conclude by 12:00 noon)

Event Location

Omni Boston Hotel at the Seaport

Hotel booking link: https://bookings.omnihotels.com/event/boston-seaport/wellspring-user-forum 

450 Summer Street
Boston, Massachusetts, 02210

Frequently Asked Questions

Is there a fee to attend?

No, the event is complimentary for all Wellspring clients. 

Who is the event intended for? 

The event is best suited for Accolade users, decision makers, and innovative leaders within our current client base. 

Do I need to attend the entire event?  While you're welcome to attend what fits your schedule, we encourage staying for the full program to make the most of the sessions and networking opportunities. 
Will there be session recordings available? 

This event will be fully in-person and will not be recorded. 

What happens after I register? 

You’ll receive a confirmation email from Wellspring Marketing to secure your spot. We’ll also follow up closer to the event with additional directions, agenda modifications, and any important reminders.