Software Development - Business Analyst

About Wellspring:

Wellspring is the leading provider of software tools to manage R&D and technology commercialization. Our suite of web-based software manages the transformation of scientific discoveries into real world products. We work with clients to accelerate the pace of innovation at premier research universities, R&D groups at Fortune 500 companies, and leading medical institutions. Wellspring also operates Flintbox®, the largest online marketplace for inventions emerging from research labs around the world.

Position Summary:

As a Business Analyst at Wellspring, you will collaborate closely with project management, software engineering and client services teams to manage creative solutions to real-world customer demands. You will develop detailed project rationales and specifications for custom development projects. Understand client goals, operational and timing constraints, and work with clients and internal stakeholders as needed to design, scope, plan and deliver the functionality. We are looking for energetic and motivated individuals ready to join our top-notch project management team and take on the exciting challenges in the ongoing management of client and internal software projects.

Responsibilities:

  • Work closely with project teams to discover and analyze project requirements, design solutions and execute plans
  • Meet with clients to document requirements and understand needs.
  • Attend project planning (agile) and retrospective meetings
  • Perform data analysis to inform design requirements, support reporting needs, and investigate problems.
  • Manage the schedule of development projects with JIRA to ensure timely release of the product.
  • Integrate closely with QA team to deliver high-quality software
  • Assist with acceptance testing, and troubleshoot issues.
  • Support complex issue investigation and custom reports from client services team.

Requirements:

  • Desire and ability to learn and thrive in complex problem domains
  • Exceptional ability to analyze and solve, predict and prevent problems
  • Familiar with Software Development Life Cycle (SDLC)
  • Experience working with MySQL or PostgreSQL; ability to write SQL queries.
  • Experience with APIs., familiarity with tools such as Postman, Swagger, etc.
  • Proven ability to work well in a team-oriented, collaborative environment
  • Ability to communicate with clients and listen to needs.
  • >3yrs of experience working with SaaS software or software development.

We invite qualified applicants to send a resume and brief introduction to tech.careers@wellspring.com.

Wellspring is an Equal Opportunity Employer.